Client’s Industry: Translation Agency
Type of Project: Project management with Translation and DTP services
Languages involved: on a project basis
itlocal has had quite a few long-term collaborations with bigger agencies, when it comes to Virtual Staffing Services. One such client employed itlocal to carry out the management of a complex multi-batch medical project from English into several languages.
Our client received the following services for a set monthly payment:
- Virtual translation/localization staffing – temporary contract workers working remotely from our offices as Linguists, Proofreaders, Project Managers, Localization/Desktop Publishing Engineers, etc. We offer monthly packages which could save you up to 80% from our client’s company costs with Freelancers or Full-time employees. They also benefitted from our huge experience in selecting the best resource for their need and we also take care of their paperwork (Payrolling and Benefits, HR & Training, Timesheet and Schedule Administration).
- Full-time Recruitment & Training – we were also thier resource for recruiting translators, project managers, engineers, designers, and more. Given our high experience in the translation field, we can provide our client with trained custom-matched resource for their needs.
- Technology and 24/7 Support – We work with all major CAT Tools and Desktop Publishing software. We can create customized environments to meet their technological expectations.
Therefore, we managed to successfully complete this multi-batch project before the estimated deadline by having the best approach and expertise when it comes to Virtual Staffing. We took care of Project and Vendor management, Database maintenance, Payrollng and Invoicing, DTP, Quality and Completeness Checks. On top of that, we created Project-based customized Checklists, Language Conventions and Working instructions to meet each client requirements, in terms of Quality Assurance.
As such, our client was highly impressed by the speed and quality of our services and customer care and we established a long-term, multi-year collaboration for this type of package services.