Client’s Industry: Translation
Type of Project: Project management with translation and DTP services
Languages involved: various
itlocal has had many long-term collaborations with bigger translation agencies.
One of those clients entrusted itlocal to carry out the management of a complex multi-batch medical translation project from English into several languages.
We delivered the following services:
- Virtual translation and localization staffing – we provided freelancers who worked remotely from our offices as linguists, proofreaders, Project Managers, localization/desktop publishing engineers, etc.
We offered monthly packages with freelancers or full-time employees that saved up to 80% of our client’s company costs.
They also benefited from our experience in selecting the best resources for their needs and our complementary services: Payrolling and Benefits, HR & Training, Time sheet and Schedule Administration.
- Full-time recruitment and training – we helped our client recruit translators, Project Managers, engineers, designers etc.
- Technology and 24/7 Support – since we work with all major CAT tools and Desktop Publishing software, we created customized environments to meet our client’s technological expectations.
We managed to successfully complete this multi-batch project before the estimated deadline by having the best approach and expertise when it comes to Virtual Staffing.
We were in charge of Project and Vendor Management, Database Maintenance, Payrolling and Invoicing, DTP, Quality and Completeness Checks.
We also created project-based customized checklists, language conventions and working instructions to meet the client’s requirements in terms of Quality Assurance.
Our client was highly impressed by the speed and quality of our services and customer care, and we established a long-term collaboration for this type of package services.