In the translation industry, size actually matters. Most of the companies – also known as language service providers, or LSPs – are small, and for all the right reasons. Of course, large companies have their own place within the market as well, so why would we recommend going small for your next translation project?
Due to their size and number of employees, big companies usually subcontract their translation projects to the smaller players, also known as vendors. Primarily, the large LSPs keep in touch with the client, manage the technology and terminology, but are not involved in the translation itself. They too will employ the smaller LSPs for this latter purpose and by doing the same and contacting us directly, you as a client could manage the process more closely from the start.
So what are the advantages of working with a smaller LSP? Allow us to answer:
- Flexibility. It is one of the most notable features of a small LSP, as they usually respond quicker and more efficiently to client requests. This is the perfect fit when a fast service is needed, especially for larger corporations with moderate translation needs.
- Price. The costs can be much lower for a consistent quality with a local, smaller agency. Such companies have databases of worldwide available translators, so they can afford to charge less without sacrificing the overall quality.
- No bureaucracy. Because big LSPs usually have layers upon layers of managers, salespeople, IT, accountants, etc., they may not work as efficiently, as the project needs to pass through so many hands until it’s finished. Small companies usually have project managers that work directly with clients and vendors, overseeing the quality thoroughly and keeping a close eye on your documents.
- Better communication. This feature is essential for such a collaboration, and it is the smaller companies that usually have staff dedicated to working closely with the client, without getting too many people involved, as we have previously stated. This way, the risk of losing information along the way is significantly reduced.
- Understanding. Your needs are important and they should be analyzed on a more personal level. Smaller companies have less staff turnover and the relationships with the project managers will develop as time goes by, allowing for better knowledge of your specific brand needs. Don’t forget they also have a closer relationship with their vendors, making it easier for them to find the best person for your project.
- Tailoring to your projects. Even if you have a more complex requirement, for interpreting, DTP, specialist translations or other services such as subtitling or transcreation, a smaller company will have the time and people dedicated to spending time with you and developing the right solution that fits you best.
Surely, now we can say that size does matter when it comes to translation companies and it can change how people feel about the translation process if they get the attention and solutions they need. Certainly, this does not negate the work that bigger companies do as well, as they got big for a reason. Still, many times, big companies may feel rigid and unwelcoming.
Therefore, let us to propose the best solution: us.